Effective Date: January 2026
At MODOY, we respect your privacy and are committed to protecting the personal information you share with us when you visit or shop on our website (themodoy.com). This Privacy Policy explains what we collect, how we use it, and the choices you have.
Information We Collect
When you browse themodoy.com, create an account, contact us, or place an order, we may collect:
- Contact details: name, email address, phone number, and shipping address
- Order and account details: products purchased, order dates, preferences, and customer support messages
- Payment information: payment details are processed securely through our payment providers; we do not store full card numbers on our servers
- Device and usage data: IP address, browser type, pages visited, and basic site interaction data (via cookies and similar technologies)
How We Use Your Information
We use your information to:
- Process and fulfill orders for shockwave therapy devices, accessories, and related products
- Send order confirmations, shipping updates, and important service notices
- Provide customer support and respond to your inquiries
- Improve our website experience, product information, and support resources
- Send marketing emails when you opt in (you can unsubscribe at any time)
- Prevent fraud, detect abuse, and maintain platform security
- Comply with legal obligations when required
Information Sharing
We do not sell your personal information. We may share your information only when necessary with:
- Shipping and logistics partners to deliver your order
- Payment processors to securely process transactions
- Service providers who help operate our website and business (under confidentiality obligations)
- Legal authorities if required by law, regulation, or valid legal process
Data Security
We use reasonable, industry-standard safeguards to protect your information from unauthorized access, alteration, or disclosure. Payments are handled through secure, encrypted payment processing systems. No method of transmission or storage is 100% secure, but we work to maintain appropriate protections.
Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Unsubscribe from marketing communications at any time
- Request deletion of your account and certain personal data (subject to legal/operational requirements)
- Control cookies through your browser settings
Cookies and Tracking Technologies
We use cookies and similar tools to remember preferences, support essential site functions, and understand how the website is used. You can disable cookies in your browser settings, but some features of themodoy.com may not function correctly.
Third-Party Links
Our website may include links to third-party sites. We are not responsible for the privacy practices or content of external websites. We encourage you to review their policies before providing personal information.
Children’s Privacy
Our website and products are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, contact us and we will take appropriate steps.
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.